Seller Guide
Everything you need to know to start selling successfully on Utumba. Join thousands of sellers and grow your business with our platform.
Getting Started
Create Your Store
Review Process
Your store goes through our approval process (24-48 hours).
Add Products
Upload high-quality photos and detailed product descriptions.
Start Selling
Once approved, your products go live and customers can start ordering.
Store Approval Process
What We Review
Our review process ensures quality and trust for all customers
✓ We Look For
- Complete store information
- Valid contact details
- Clear business description
- Compliance with our policies
✗ Reasons for Rejection
- Incomplete information
- Fake or invalid contact details
- Prohibited products/services
- Policy violations
💡 Pro Tip
You can start adding products and preparing your inventory during the review process. This way, you'll be ready to sell immediately once approved!
What You Get as a Seller
Professional Storefront
Get a beautiful, mobile-optimized store page with your branding and product catalog.
Analytics & Insights
Track sales, customer behavior, and performance with detailed analytics and reporting.
Payment Processing
Secure payment processing with multiple payment methods and automatic payouts.
Customer Management
Manage customer relationships, order history, and communication from one dashboard.
Inventory Tracking
Real-time inventory management with low stock alerts and automated reorder points.
24/7 Support
Get help anytime with our dedicated seller support team and comprehensive resources.
Frequently Asked Questions
How long does the approval process take?
Most stores are reviewed and approved within 24-48 hours. We'll notify you via email once your store is approved or if we need additional information.
Can I add products during the review process?
Yes! You can add and manage products while your store is under review. However, they won't be visible to customers until your store is approved.
What happens if my store is rejected?
If your store is rejected, we'll provide specific feedback on what needs to be improved. You can then update your information and resubmit for review.
Are there any fees to start selling?
There are no upfront fees to create a store. We only charge a small commission on successful sales to help maintain the platform and provide support.